Intake Phone Number: 607.778.2745

A Person In Need of Supervision (PINS) is a person less than eighteen years of age who does not attend school in accordance with Article 65 of the Education Law, or who is incorrigible, ungovernable, or habitually disobedient and beyond the lawful control of the parent(s)/guardian(s) or other lawful authority, or who violates the provisions of Penal Law Section 221.05. The PINS Diversion intake line phone number is 607.778.2745. A Caseworker will listen to your situation and offer advice on how to proceed. Not all acting out behavior qualifies a youth for PINS Diversion services. However, PINS Diversion Services Caseworkers are experts in community services and will be able to lead you in the right direction.

PINS Diversion provides short term, intensive in-home, child-centered and family-focused interventions, with a goal of identifying and addressing the underlying issues that are causing the PINS behavior and preventing the child from being referred to Family Court.  While PINS Diversion is a mandatory step in the PINS process, it is voluntary for the youth and family to participate in.  Every effort is made by the Department to provide comprehensive and intensive services that will prevent out of home placements, teach problem solving skills to the families, provide linkage to a community-based system of care, and promote self-sufficiency. Parents, as well as the children receiving PINS Diversion services, are expected to fully participate, cooperate, and engage in the recommended services.  For more information about New York State Laws or the New York State Court System click here.